📜 Step 1: Our School’s Make-Up Rule
Swim school and location
Child’s name and level
Make-ups included per session
Type (make-up class / credit / token / none)
Notice needed before class
Make-up expires after
How to book a make-up
Illness handled differently? (Y / N)
If the pool cancels, we get
Front desk phone / email
Get it in writing. Copy this from the enrollment agreement or parent handbook, or ask the front desk. Make-up rules differ widely from school to school, so do not assume.
❓ Step 2: Questions to Ask Before You Pay
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Are missed classes eligible for a make-up? Some schools offer them for every absence, some only for illness or pool closures, and some not at all.
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How much notice do you need? Many schools require notice before class starts. Ask for the exact cut-off.
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How long is a make-up valid? Write the expiry date on your log the moment a class is missed.
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Can a make-up be a different day, level or location? Ask what is flexible and what is limited by space.
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What happens when the school or pool cancels? Ask whether the class is rescheduled, added back or credited.
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Is there a limit on make-ups per session? If so, save them for illness and pool closures rather than routine absences.
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Are refunds or transfers ever offered? Ask for the policy in writing, particularly for long absences.
🤒 Step 3: Skip or Swim?
Diarrhea, fever or a stomach bug: stay home. The CDC advises children with diarrhea not to swim, and to wait at least 24 hours after it has stopped.
Message the school as soon as you know. Notice is often what qualifies a class for a make-up.
Ask the instructor what to practice. Bubbles, back floats with a parent holding and water-comfort games keep skills fresh.
Book the make-up right away. Do it while you are in touch, not at the end of the session.
Stay home if sick. Do not bring a child to swim with diarrhea, a fever or any illness that could spread. Check with your pediatrician if you are unsure, and follow your school’s illness policy.
📋 Step 4: Our 12-Class Missed-Class Log
How to read it. Look for patterns. If the same day keeps clashing with another activity, ask about a different class time. If make-ups are expiring unused, book the next one the same day you log the absence.
🗓️ Step 5: Our Family Plan
Who messages the school
Who books make-ups
Back-up adult who can take our child
Calendar reminder set for deadlines? (Y / N)
Practice at home (what and when)
Session end date
A line to remember: “Log it, tell them, book it, use it.” Write the missed class down, message the school, book the make-up and use it before it expires.